Karen is a self-professed service management and organisational change management rebel with a cause.
Acclaimed internationally as an author and speaker, with industry acknowledgement of her reputation as a Thought Leader, she provides both strategic and practical advice and insights to her audiences.
Her ability to share her experience and knowledge ensures that everyone is empowered to make a difference within their organisation.
In 2011, Karen authored the acclaimed publication ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ introducing a new and innovative framework for ensuring that changes become embedded into the fabric of the organisation. The second edition is underway and scheduled for release late 2020.
2019 saw the publication of Karen’s second book “Game On! Tactics to Win When Leading Change is Everyone’s Business”. In this book, Karen introduces us to the tactics needed to be resilient and successful – tactics that enable you and your organization to triumph in the face today’s challenges of constant change.
2020 will also see the publication of “Unleash the Resiliator within – Resilience: A Handbook for Individuals” and “Unleash the Resiliator within – Resilience: A Handbook for Leaders”. These publications encapsulate her passion to build workforces that are resilient in the face of constant, uncertain, and disruptive change, thus avoiding unnecessary, stress, anxiety, fatigue and burnout. High performing teams are resilient as they truly agile and can adapt and reposition with confidence.
In 2014 itSMF Australia bestowed her with the Lifetime Achievement Award for her contribution to the industry.
For the last four years she has been voted one of the top 25 thought leaders in service management by HDI. In 2017 the Business Relationship Management Institute presented her with a Global Excellence Award and in 2018 CMI Victoria awarded her the Rebel Award for “The person breaking all the rules to make things better for all”.
We need to stop talking about resistance to change and start building resilience in the face of constant change.
In a world where the speed and volatility of change is ever increasing, we need to build a resilient workforce. This presentation is for everyone at all levels of the organisation who need to maintain a healthy mind and body when change is volatile, uncertain, complex and ambiguous (VUCA).
The World Health Organisation has now included “ burnout in the workplace” on the International Classification of Diseases - ICD-11 QD85
It is time to Unleash The Resiliator!
Resiliators take charge, self-manage, lead, inspire and motivate. They innovate, create and experiment. They operate in an environment of collaboration and cooperation. These are all competencies individuals need today if they are to thrive in the face of constant change and disruption, let alone survive.
Come along to this presentation and meet The Observer, The Realistic Optimist, The Regulator, The Reframer, The Adapter and others. These are all superpowers that The Resiliator possesses and that every individual can possess to be resilient in the face of constant change.
Resilience benefits include healthy mind and body, decreased stress, the ability to bounce ‘forward’ after set backs, confidence, stability in the face of a crisis, reduced burn-out and life perceived as a series of challenges rather than problems.
Resilience can be learnt and it is not a trait you do or do not have. This presentation will show you how.
Learning Objectives:
What can our attendees expect to take away from the session?
● Why we need resilience
● What it looks like
● Superpowers we can unleash
● Leadership requirements
Here's some background on our amazing guest speaker for this session:
Karen is a self-professed service management and organisational change management rebel with a cause.
Acclaimed internationally as an author and speaker, with industry acknowledgement of her reputation as a Thought Leader, she provides both strategic and practical advice and insights to her audiences.
Her ability to share her experience and knowledge ensures that everyone is empowered to make a difference within their organisation.
In 2011, Karen authored the acclaimed publication ‘Balanced Diversity – A Portfolio Approach to Organisational Change’ introducing a new and innovative framework for ensuring that changes become embedded into the fabric of the organisation. The second edition is underway and scheduled for release late 2020.
2019 saw the publication of Karen’s second book “Game On! Tactics to Win When Leading Change is Everyone’s Business”. In this book, Karen introduces us to the tactics needed to be resilient and successful – tactics that enable you and your organization to triumph in the face today’s challenges of constant change.
2020 will also see the publication of “Unleash the Resiliator within – Resilience: A Handbook for Individuals” and “Unleash the Resiliator within – Resilience: A Handbook for Leaders”. These publications encapsulate her passion to build workforces that are resilient in the face of constant, uncertain, and disruptive change, thus avoiding unnecessary, stress, anxiety, fatigue and burnout. High performing teams are resilient as they truly agile and can adapt and reposition with confidence.
In 2014 itSMF Australia bestowed her with the Lifetime Achievement Award for her contribution to the industry.
For the last four years she has been voted one of the top 25 thought leaders in service management by HDI. In 2017 the Business Relationship Management Institute presented her with a Global Excellence Award and in 2018 CMI Victoria awarded her the Rebel Award for “The person breaking all the rules to make things better for all”.
