Open Tech Calendar

Active listening is fundamental for effective communication. In most conversations when we are listening to someone, we are already formulating a response to what is being said. This results in us likely to miss out visual cues and also to miss out understanding what is actually being said. Active listening is where we listen instead of just hearing.

Raji will present basic principles of active listening and how this is important in a tester's daily life.

Some of the takeaways from this session will be:

· Introduction to active listening

· Importance of active listening

· Hands on exercises to experience some active listening principles