CX Emotion

CX Emotion, 2-3 June 2020 in London, features a workshop day followed by a day of presentations and panels. Delegates may attend either day or both. Our program is designed to bring you up to speed on leading-edge CX practices and technologies and provide you an opportunity to share with and learn from research, insights, and operations peers at other leading organizations. June 2 workshops will bring you up to speed on leading-edge Customer Experience and Consumer Insights techniques and practices. June 3 presentations and panels cover customer (CX), digital (DX), and user (UX) experience strategy and practice and sentiment, social, behavior, and emotion technologies. We will discuss applications to consumer and market insights, the customer journey, media, healthcare, and more with sessions focused on Foundations, Practices and Technology.

Code of Conduct:
The CX Emotion conference seeks to provide a respectful, friendly, professional experience for everyone regardless of gender, sexual orientation, physical appearance, disability, age, race, and religion. We do not tolerate behavior that is harassing or degrading to any individual, in any form. Participants are responsible for knowing and abiding by these standards. We encourage all attendees to assist in creating a welcoming, safe, and respectful experience.

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