BCS Edinburgh

The monthly meeting of the Edinburgh branch of the BCS is open to the public, free of charge, no registration needed.

Professional Awareness Courses are priced to be affordable to all.

  • Service Design
    Wednesday 3rd October 2018, 6:00 pm.

    Speaker: Anne Dhir, Project Director, Snook

    Venue: Room 4.31, University of Edinburgh Informatics Forum, 10 Crichton Street, Edinburgh.

    Refreshments and networking from 6:00 pm.


    Synopsis
    We all work hard to deliver our projects on time, within budget, and to our clients’ satisfaction. However, how do we ensure that this hard work actually meet the real needs of users? Will we really help them achieve what they need to achieve? Will the solutions be sustainable for the organisation? And ultimately will they fit in their environment, or simply add to the stresses of day-to-day working life?

    This is where Service Design comes in.

    Service Design allows us to gain a deep understanding of users and make sure that services and products work seamlessly together, to deliver the organisation’s strategy. Using service design tools and methodologies we can create solutions that are respectful, seamless, holistic, sustainable...